CallVelocity
+ RingCentral

Plug CallVelocity into your RingCentral account and start analyzing every inbound call automatically.

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RingCentral is one of the most widely used business phone systems for sales teams and local service companies. The CallVelocity integration connects directly to your RingCentral account using the official API — no changes to how your team currently uses the phone.

How it works

1

Authorize via RingCentral OAuth

Click 'Connect RingCentral' in your CallVelocity settings and log in with your RingCentral admin credentials. The entire process takes under 2 minutes.

2

Choose which extensions to monitor

Select specific extensions or ring groups to monitor. You can track the whole team or just specific reps.

3

Analysis begins immediately

From the moment you connect, every inbound call is captured and analyzed. Scorecards and coaching prompts appear in your CallVelocity dashboard within minutes of each call ending.

What's included

Official RingCentral API integration — no workarounds
Supports MVP, RingEX, and Contact Center editions
Extension-level and team-level monitoring
Automatic sync with RingCentral call logs
Works alongside existing RingCentral call recording settings

Who this is for

Sales teams, HVAC companies, service businesses, and any organization already running RingCentral as their primary business phone platform.

Ready to connect RingCentral?

Book a 20-minute demo and we'll walk through the integration live — and get you set up on the call.

Book a Demo